United Airlines Staff Representative -Technical Operations Dangerous Goods/Traffic Coordination in Houston, Texas

We have a wide variety of career opportunities around the world — come find yours.

Technical Operations

Technical Operations is the maintenance, repair and overhaul division of United. The department includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Job overview and responsibilities

Responsible for the integrity of parts inventory that are identified as Dangerous Goods and for translating regulatory requirements into functional compliance related to operating procedure.

  • Assist the Sr. Dangerous Goods Staff Representative in conducting Dangerous Good Investigations, identify gaps and recommend corrective actions.

  • Collaborate with the Sr. Staff Representative in developing the Division Dangerous Goods Material Program through Shipping Instructions, policies and procedures and training curriculum

  • Collaborate with the Sr. Staff Representative, Corporate Safety and other Stakeholders in developing the Dangerous Goods program for the Warehouse Management System, while simultaneously supporting the Legacy system.

  • Support the Sr. Staff Representative in developing and administering strategies to ensure Dangerous Goods are transported safely and in compliance with applicable Federal and International Regulations and Standards.

  • Monitor Dangerous Goods Rulemaking and Regulatory activities and publications, notifying affected parties of impending changes to the regulations.

  • Facilitate Dangerous Goods steering committee meetings and benchmark best practices in support of UA Continuous improvements programs

  • Assist the Transportation team in sourcing and coordinating International and Domestic shipments for the enterprise including aircraft parts, engines, tooling and equipment

  • Management of United Airlines Aircraft Spare Parts’ container program

  • Support managing the Supply Chain Excellence Transportation projects ensuring that measurable business results are met throughout the enterprise

  • Responsible for monitoring imports and export activities

  • Assist with classification and ensure other import documents are provided timely to customs brokers


  • Strong business acumen and the ability to partner effectively across various disciplines and the ability to understand transportation modes

  • Ability in collecting, analyzing and managing quantitative data and creating meaningful analyses to lead business improvement and cost reduction

  • In depth knowledge of Dangerous Goods Regulations, IACO, IATA, and 49 CFR and able to interpret technical information from these manuals and advise stakeholders

  • Must exhibit the ability and initiative to work independently and multi-task, and must be proficient in Microsoft Office applications

  • Highly analytical, detail oriented and strong business sense, ability to manage new ideas and creative solutions

  • Strong communication, problem solving, interpersonal, verbal and presentation skills; oral and written skills

  • Capable of working in a cross-functional environment

  • Ability to self- motivate and work with a sense of urgency and prioritize task

  • Undergraduate degree in Supply Chain, technical, safety or training or equivalent level of work experience

  • Minimum of 2 years’ experience in the field of Dangerous Goods processes, training and safety investigation

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • Airline experience

  • Demonstrate knowledge in Dangerous Goods program development and deployment

  • Knowledge in Transportation Management System applications

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 66 Technical Operations/Maintenance

Function: Tech Ops / Maintenance - Management & Administrative

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled